Outbound

Telemarketing & Sales:

Any businesses can contract with Octopi Technology considering as telemarketing call center to perform certain tasks that require considerable time, effort, and interaction with clients or consumers. Any businesses and organizations can contract with Octopi Technology Ltd to:

  • Sell their product
  • Conduct market research
  • Conduct surveys
  • Solicit donations

Octopi uses different strategies to make sales, the main being cold calling. Cold calling involves unsolicited telephone contact with consumers. Other techniques include persuasion and high pressure to convince a potential customer to buy products or services.

In Octopi, there are many agents cold calling or taking leads on sales at once. Octopi can also be performed at home through a Virtual Call Center.

Collection Management for Revenue Maximization:

  • Connected with customers concerning low cost.
  • Recovering accounts in shorter time cycle to maximize revenue as a whole.
  • A dedicated team using 100% of their time and efforts towards collecting on past-due accounts.

Lead Generation:

Supporting inbound activities is just one-way outbound lead generation drives the marketing process. Recently, B2B marketers use outbound lead generation in a number of roles to boost marketing results, including:

  • Connected with customers concerning low cost.
  • Recovering accounts in shorter time cycle to maximize revenue as a whole.
  • A dedicated team using 100% of their time and efforts towards collecting on past-due accounts.

Benefits of Lead Generation:

  • 1.Build awareness quickly
  • 2.Attract new business
  • 3.Earn attention
  • 4.Know your target audience
  • 5.Create free, valuable, search-engine-optimized content
  • 6.Amplify content with outbound methods
  • 7.Generate traffic to a post-click landing page

Retaining Potential List:

Octopi believes retention strategies are policies and plans that organizations follow to reduce consumer turnover and attrition and ensure consumers are engaged and productive long-term. The key challenge for businesses is ensuring a retention strategy aligns with business goals to ensure maximum return on investment.

Verification for Field Work:

  • Verify field agent data for authenticity comparison.
  • Contact with service owner for ensuring actual support quality.
  • Verify key communication terms those will impact business revenue directly.

Appointment Setting Services:

The telephone is a very effective way to expose targeted customers to your product or service, collect additional information, and quickly provide the data to your sales team. Our appointment setters are experts in this field and they stand ready to deliver the results you need often with just a few days to setup.

  • Octopi will ensure high quality appointments for your sales team.
  • Octopi, a cost competitive agency, that also has the experience and infrastructure to deliver long term results for your business.
  • Octopi work in harmony with your employees and have the same type of work ethic and dedication to success.
  • We are transparent in terms of Project Communication, Expectations, Costs, and Timelines.

Outbound Survey and Research:

  • Octopi ensures the integrity of the investigative process.
  • Octopi will assure a quick turnaround of reports to focus on running your business.
  • Octopi is experienced to practice effective surveys techniques where requires advanced technology for effective and efficient data acquisition.

Verification for Field Work:

  • Missed calls help to capture 100% of the leads coming from different mediums.
  • Businesses can get real time customer feedback on service/product and if required alerts can be built on SLAs and actions can be taken. The surveys can be in the language of choice.
  • Generate interest and get new users engaged with the brands via different campaigns.
  • Incentivize users / target audience to engage with the brand. Give content on demand to users on information like help material, new offers, new products etc.

Why Octopi

  • Octopi set a mission is to provide the highest quality support to customers
  • We make sure our agents stand above the rest by checking in with customers to make sure their issues are resolved to their satisfaction before ending the call
  • Agents belonging to our call center are incredibly organized
  • We trained our agents in such a way so they are able to handle a chatty customer one moment and an angry customer the next.
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