inbound

Concentrated Area

Why Octopi

  • We provide various forms of support for customers by telephone, via every channel, every time and at every touchpoint of the customer lifecycle

  • Delivering Customer Service 24/7/365. We are available for every call, every customer, and every time

  • We offer accurate information regarding a product’s shipping through delivery, avoiding the frustration of your customers

  • Solutions for basic troubleshooting, basic maintenance and password resets by Help Desk professionals

  • We provide billing or invoicing support to our clients so that their customers can receive accurate billing information

  • We specialize in cross selling your line of products and services to existing users

  • We bring you fresh leads with a high rate of conversion. Our responsive data ensures high quality qualified leads

Eminent Traits

  • Expert process management

  • Result oriented tasker

  • Prior acknowledgment service management

  • Quality considered as first priority

  • We rate our excellence based on commitment maintenance

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